Cancellation policy
Subscriptions (Subscribe & Save)
Your subscription bills automatically on a recurring basis at the discounted rate shown at checkout. You can skip, pause, or cancel anytime — there are no contracts, commitments, or cancellation fees.
- Manage everything from your account dashboard, or email us at [].
- To avoid being charged for your next order, please make changes at least 1-2 days before your renewal date. Orders that have already been processed cannot be cancelled but will not affect future deliveries once cancelled.
Returns & Refunds
For the health and safety of all our customers, Lumière and all Aether Luxe supplements are final sale. Because they are consumable products, we are unable to accept returns, exchanges, or offer refunds once an order has shipped — even if unopened.
Damaged, Defective, or Incorrect Orders
Your satisfaction matters to us. If your order arrives damaged, defective, or incorrect, please contact us at [] within 7 days of delivery with your order number and a photo. We'll send a replacement or issue a refund for that item at no cost to you.
Questions?
Reach our team anytime at [] — we're happy to help.